OVERVIEW

This website is operated by Paula Lustemberg. Throughout the site, the terms “we”, “us”, and “our” refer to Paula Lustemberg. All payments received through this website are managed under PRODUCTIONS ASSOCIÉES ASBL – Rue Coenraets, 72, 1060 Bruxelles – TVA: BE 0896.755.397.

Paula Lustemberg offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – BILLING AND LEGAL IDENTIFICATION

All payments received through this website are managed under Productions Associées ASBL – Rue Coenraets, 72, 1060 Bruxelles – TVA: BE 0896.755.397.

Purchases made on this website are directed to end consumers. No invoices with a TVA number will be issued, as this TVA applies only to sales within Belgium.

For any questions related to billing, please contact [email protected].


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service if we determine that the request is incompatible with our policies, ethics, or operational capacity.

Your content may be transferred unencrypted and involve (a) transmissions over various networks and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

This website uses a third-party provider (Stripe) as a payment gateway. Your personal information (including credit card details) is handled by Stripe. Please read Stripe’s Terms and Conditions for more information.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission.


SECTION 3 – REFUND POLICY

3.1 Digital Content

Due to the nature of the products (custom-made readings and digital products), we do not accept returns or refunds. If you make an error when entering personal data (such as name or birth details), no refund or exchange will be possible.

Compliance of Data:
If the natal chart data does not match the data entered during purchase, a corrected version will be sent, respecting standard delivery times.

Digital Products (E-books, Courses, Videos, etc.):
Purchases of digital products cannot be canceled or refunded. In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), the right of withdrawal does not apply to digital content once the download or streaming has begun.

3.2 Subscription Cancellations and Refunds

Subscriptions can be canceled at any time, and auto-renewals for upcoming periods can be turned off in your account settings. Canceled subscriptions will not be refunded for the unused part of the ongoing service period.

If you purchased a subscription through a third party, cancellation terms are subject to their policies.


SECTION 4 – LIMITATION OF LIABILITY

AMC (Astrología Mística Contemporánea) is a system of philosophical and symbolic exploration. It is not a therapeutic method, nor does it offer psychological, medical, or psychiatric counseling.

AMC does not diagnose, treat, or prevent any mental or physical health condition. It is a conceptual tool for personal self-exploration based on astrological symbolism and is not intended as a substitute for professional advice.

The content provided by AMC is designed for individuals who seek to expand their perception and explore their energetic structure with curiosity. It is not intended for individuals who require psychological or psychiatric assistance.

The use of AMC’s information is the sole responsibility of the user. AMC does not guarantee any results and is not liable for interpretations or decisions made based on its content.

If you require professional support for mental or emotional health, please seek assistance from a qualified specialist.


SECTION 5 – GOVERNING LAW

These Terms and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of Belgium.

For further details on GDPR and data protection, please refer to our Privacy Policy.


SECTION 6 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us at [email protected].